Privacy Policy
At Suara Silver, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with Suara Silver, we may collect the following information:
a. Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
b. Payment Information
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Payment details are processed securely through third-party payment gateways.
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We do not store or have access to your card, UPI, or banking information.
c. Technical Information
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IP address
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Browser type
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Device information
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Cookies and usage data for analytics and site performance
2. How We Use Your Information
We use the collected information to:
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Process and fulfil your orders
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Communicate order confirmations, updates, and support responses
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Improve our products, services, and website experience
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Comply with legal and regulatory requirements
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Prevent fraud and unauthorized transactions
3. Sharing of Information
Suara Silver does not sell, rent, or trade your personal information.
Your information may be shared only with:
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Trusted third-party service providers (payment gateways, courier partners, website platforms) strictly for order processing and service delivery
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Legal or regulatory authorities if required by law
All third parties are expected to maintain appropriate confidentiality and security standards.
4. Data Security
We take reasonable and appropriate measures to protect your personal information against:
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Unauthorized access
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Loss
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Misuse
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Disclosure or alteration
While we follow industry-standard security practices, no method of transmission over the internet is completely secure.
5. Cookies & Tracking Technologies
Our website may use cookies to:
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Enhance user experience
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Analyse website traffic
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Understand user preferences
You may choose to disable cookies through your browser settings, though some features of the website may not function optimally.
6. Retention of Information
We retain personal information only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Meet legal, accounting, or regulatory obligations
Once no longer required, data is securely deleted or anonymised.
7. Your Rights
You have the right to:
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Access your personal information
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Request correction or updates to your data
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Request deletion of your data (subject to legal and transactional obligations)
Requests can be made by contacting us at the email address below.
8. Third-Party Links
Our website may contain links to third-party websites.
Suara Silver is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
9. Changes to This Privacy Policy
Suara Silver reserves the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting on the website.
Continued use of the website constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at: